Policy
The Gift of Movement: Personalized Pain Relief & Functional Training
Monthly training plans are designed to provide consistent, personalized support for improving strength, mobility, confidence, and freedom of movement.
Clients may choose from 50-minute full sessions or 25-minute half sessions, scheduled either:
Sessions are personalized to your goals, abilities, comfort level, and progress.
Your training plan is billed automatically each month using the payment method on file.
Your monthly payment reserves your ongoing training schedule and includes the number of sessions selected in your plan.
Your plan will continue from month to month until you choose to change, pause, or cancel it in accordance with this policy.
Sessions are typically scheduled at consistent weekly times whenever possible.
If you are unable to attend a scheduled session, we kindly request at least 24 hours' notice whenever possible.
With appropriate notice, missed sessions may be rescheduled and made up during the following weeks, based on scheduling availability.
Unused sessions may be carried into the following month for make-up purposes but do not continue accumulating beyond that period.
We understand that unexpected situations occur.
Whenever possible, please provide at least 24 hours' notice if you need to cancel or reschedule a session.
Repeated late cancellations or missed appointments without notice may result in the session being counted as used. Emergencies and unusual circumstances will always be considered individually.
We understand that vacations, travel, illness, and other life circumstances may occasionally make it difficult to maintain your regular training schedule.
For planned absences of two weeks or longer, you may request a temporary pause of your monthly training plan. Whenever possible, please provide advance notice so your training schedule and billing period can be adjusted accordingly.
Rather than forfeiting prepaid training time, your current billing period will be extended by the length of the approved pause. Your next monthly billing date will be adjusted accordingly, and your regular monthly billing cycle will resume from the new date.
Your regular appointment time will be held when reasonably possible, but cannot be guaranteed during an extended absence.
For shorter absences, missed sessions may simply be made up during the following weeks in accordance with the scheduling and missed-session policy.
If an unexpected illness, injury, family emergency, or other circumstance requires an extended break from training, please reach out. We will work together to determine an appropriate arrangement based on your individual circumstances.
You may change your training frequency or session length by contacting The Gift of Movement before your next scheduled monthly billing date.
You may cancel your monthly training plan at any time before your next scheduled billing date to prevent the following month's charge.
Payments that have already been processed are non-refundable. Any remaining eligible sessions from your current billing period may still be scheduled and completed in accordance with this policy.
Monthly training plans and sessions are non-transferable.
Your progress matters. If you experience pain, setbacks, scheduling difficulties, or other challenges between sessions, please reach out.
Your program can be adjusted as needed to support safety, consistency, and continued progress.
Meaningful progress comes from consistency rather than perfection.
Your training plan is a collaborative process built around honest feedback, open communication, and regular participation. If life interrupts your normal schedule, we'll work together to help you get back on track.
The goal isn't simply to complete a certain number of sessions. It's to help you move better, feel more capable, and stay active in the things that matter to you.
Questions about your plan? Call 970-412-0355 or send a message. See also the Cancellation Policy.
